SWL & Surrey FND Care Advisor

About

The Functional Neurological Disorder (FND) Care Advisor (FNDCA) role aims to support patients with FND in southwest London and Surrey. This service acts as a central contact point for patients and healthcare professionals to provide coordinated and personalised care. It involves direct patient interactions, which can be remote, in-person, or home visits, and helps patients develop self-management skills through personalised care plans created by a multidisciplinary team.

Roles and responsibilities

  • Support development of emergency care plans
  • Inpatient in-reach sessions for complex admissions
  • Link patient care across multiple services
  • Promote self-management skills
  • Improve experience and clinical outcomes of people with FND
  • Facilitate specialist management plans
  • Deliver training to clinical teams on FND

Referral guidelines

  • Documented & communicated diagnosis by a consultant neurologist
  • New referrals open to all HCPs
  • >18 years (16-18 if under a FND Group neurologist)
  • GP and consultant in SWL or Surrey
  • FND main/ joint main concern
  • Include NHS number, name and contact details
  • Document reason for referral
  • People with pre-existing diagnosis can be referred but may need consultant review

Contact details